Privacy Policy

This Privacy Policy explains how Emarintel handles your information when you use our website and our messaging assistants. We keep what we collect to a minimum and never sell your data.

Who we are

The Emarintel brand is operated by TARF ALGHAZAL MOBILE PHONE TRADING L.L.C, Trade License No. 1234262 (Department of Economy & Tourism (DET), Government of Dubai), Office E-25, Business Bay, Dubai, United Arab Emirates. For any privacy question, contact us at info@emarintel.ae.

Information we collect

• Messages you send to our assistants on the website, Telegram, or WhatsApp, so we can understand and answer your request.
• Contact details you choose to share — such as your name and phone number — when you ask us to follow up. On WhatsApp, your phone number is part of the message you send us.
• Basic technical data — such as general usage and performance analytics — to keep the site fast and reliable.

How we use your information

• To answer your questions and provide the services you ask about.
• To follow up with you about an inquiry, quote, or appointment you request.
• To operate, secure, and improve our website and assistants.

We do not sell your personal information, and we do not use it for unrelated advertising.

Service providers

To deliver our service we rely on trusted providers who process data on our behalf, including: Anthropic (the AI models that generate replies), our hosting and database providers, and the messaging platforms you choose to contact us on (such as Telegram and WhatsApp / Meta). Each handles your data under its own terms and security standards.

How long we keep it

We retain conversation and contact records only for as long as needed to provide our services and follow up with you, and then delete or anonymize them. You may ask us to delete your data at any time.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. Email info@emarintel.ae and we will respond within a reasonable time.

Children

Our services are intended for businesses and adults, and are not directed to children under 18.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact

TARF ALGHAZAL MOBILE PHONE TRADING L.L.C
Office E-25, Business Bay, Dubai, United Arab Emirates
Email: info@emarintel.ae · info@emarintel.net
Website: emarintel.ae