Customer support that answers 24/7 — in any language.
An AI support agent on your WhatsApp and website that resolves up to 80% of customer inquiries around the clock — in Arabic, English, or the mixed Arabic-English messages common across the UAE — and hands the rest to your team with full context.
What you get.
WhatsApp-first
Runs on the official WhatsApp Business API — the channel your UAE customers already use — plus your website.
Arabic, English, any language
Replies in the customer's language, including Gulf Arabic and mixed Arabic-English messages.
Human handoff by design
Sensitive cases — large refunds, complaints, anything unusual — escalate to your team with the full conversation summary.
Grounded in your business
Answers from your own knowledge base — products, policies, delivery areas — never invented facts.
How it works.
- STEP 01
Free 30-minute audit
We map where you lose customers today — after-hours messages, slow replies, repeated questions.
- STEP 02
Knowledge setup
We load your products, policies, and tone of voice into the agent's knowledge base.
- STEP 03
Pilot in about 10 days
The agent goes live on WhatsApp and your site — never more than two weeks from the first call.
- STEP 04
Measure and tune
You see every conversation and lead in one dashboard; we tune the agent on real traffic.
Questions, answered.
- Does it work with the official WhatsApp Business API?
- Yes. We build on the official Meta WhatsApp Business API — not unofficial gateways that risk your number being blocked.
- What happens when the AI can't answer?
- It hands off to your team with the full context, and for sensitive cases like large refunds it escalates to a human by design.
- How fast can we go live?
- Most pilots go live in about 10 days — and never more than two weeks from the first call.
- Is our customer data safe?
- Yes. We build on enterprise-grade models (Anthropic Claude), never train on your data, and sign an NDA before any audit.
See where this pays off in your operation.
A free 30-minute audit: we name the top three places AI can cut cost or lift revenue for you — exact scope and numbers before any commitment.